Features & Benefits
Arctrieval is the easy and secure way to manage, release and track medical correspondence and protected healthcare information. Arctrieval recovers $1,000’s lost revenue, reduces expenses for releasing health information, improves office productivity and protects you from costly mistakes and HIPAA violations.
Medical Correspondence Management
Reduce the time and expense incurred managing and tracking medical record correspondence. Arctrieval's state-of-the-art service provides a standardized, automated and IT-supported workflow to improve your office productivity. From a medical record request to a disclosure accounting audit, to filing required reports, Arctrieval provides your staff with an easy step-by-step process that anyone can follow.
Securely Deliver Documents
Eliminate the costs and problems associated with document delivery. Arctrieval guarantees safe medical document delivery through its secure transfer network. Instead of creating and mailing physical documents, you can upload the documents to Arctrieval using a scanner or your office fax machine. Arctrieval then creates a secure document that can only be opened by the intended recipient through the use of a unique PIN. Once the recipient opens that document a confirmation notice is sent back to you.
Integrated Billing Module
Use Arctrieval to generate incremental revenue or offset expenses. With its integrated billing module, Arctrieval makes collecting fees to prepare medical information requests simple, fast and efficient. Once a document is ready for delivery, Arctrieval generates and sends an invoice to the requestor for the preparation of medical documents. Payment is handled online through a secure payment engine. Once payment is received, then Arctrieval securely delivers the document.
Multiple Languages Interface
Eliminate any potential miscommunication that can arise due to language issues. Arctrieval removes language barriers by providing interfaces in multiple languages and for instant translation. For example, if the office staff speaks English and the requestor’s language is Spanish, Arctrieval will present Spanish to the requestor and English to the office staff. The bi-directional translation eliminates miscommunication and the time wasted due to a failure to properly communicate.
Disclosure Accounting Audit
With individuals becoming more savvy regarding their healthcare rights and more concerned with the privacy of their personal health information, it is not whether or not you will be asked to prepare a “protected healthcare information disclosure audit,” but rather when. Arctrieval provides an integrated approach to preparing the report with information that is both internal and external to the system. The standardized and IT-supported workflow enables your staff to complete the audit in in appreciably less time than the process always takes when a purely manual procedure is followed.
Breach Notification and Reporting
In the event your organization does experience a protected health information privacy or security breach, Arctrieval assists you with the breach notification process and guides you step-by-step through the various legal and regulatory requirements. Arctrieval helps you notify those affected by the breach, tracks their responses, provides updates and prepares the necessary reports for the Department of Health and Human Services.
Easy to Use, Web-based service
Getting started and using Arctrieval is quick and easy. Arctrieval’s web-based interface is accessible from any computer through a Web browser. Wizards, tips and integrated help are provided to make it easy for everyone to learn and follow the simple step-by-step medical correspondence process using Arctrieval and achieve regulatory compliance.
Cut office expenses
Reduce your office costs. With Arctrieval your office staff spends less time explaining the office procedures, less time sorting through and mailing paper forms and providing updates. No more long telephone calls providing basic information. All information is provided through Arctrieval’s web-based interface freeing up your staff to focus on patient care and other issues.
Eliminate Paper Based Process
Eliminate your paper-based, error prone process. No more manual logs for HIPAA disclosure accounting requirements. No more paper forms to handle or store. No more misplaced requests or documents. Arctrieval tracks and manages all release of information requests from a single location that is accessible from any computer with a Web browser.
Release of Information Consent Authorization
Save time and expense managing release of information consent forms. No more wasted time on the telephone explaining the process to patients, mailing forms or faxing documents. Just enter a patient’s email address and they will receive all the instructions on how to complete and submit a medical record request.
Flexible Document Delivery
Arctrieval supports sending documents, report, letters and notifications by email, facsimile or regular mail. Email and fax delivery services are free of charge and provide delivery confirmation and eliminate postage expenses.
