Features
Arctrieval is a free web-based service that eliminates the time, hassles and run-around associated with requesting your medical records and protecting your family's health privacy.
Request Medical Records
Don't waste any more time moving your records between providers. Arctrieval is the fast, easy and secure way to request medical records. Whether you need to request clinical notes, lab results or x-rays, Arctrieval will guide you with an easy-to-follow step by step process. Best of all you don't have to fill out multiple paper forms, wait in line or spend time on hold waiting for someone to answer your call. Making a record request just takes a few mouse clicks from any computer and at anytime you choose.
Protect Your Medical Privacy
Take control of your medical information and privacy. Arctrieval's free service automates and simplifies the process to notify your healthcare providers about your privacy preferences. Healthcare laws give you the right to opt out of marketing databases, research studies and restrict the disclosure of your health information. However, you must notify your healthcare providers in writing of your preferences.
Manage Your Medical Correspondence
Track and manage all your communications with organizations responsible for your family's healthcare and well being. You get access to a complete library of forms and templates to communicate with healthcare providers and insurance companies regarding your healthcare matters. From a simple billing inquiry to checking benefit eligibility to filing a formal complaint, Arctrieval will guide you with a step-by-step process.
Personal Activity Log
Every time you take an action or speak to someone related to your healthcare, Arctrieval allows you to log the conversation so you have a complete communication trail to assist in dispute resolution should the need arise. Arctrieval puts the power of a large-scale computer system used by the big companies into your hands.
Get Your Medical Records
Medical professionals and consumer advocates both recommend individuals keep copies of their medical records. One of the most responsible and useful steps a smart patient can take is to obtain copies of their medical records whenever they visit a doctor. To get your records, you will need to send a written "authorization for the release of information." Arctrieval automates and manages this process so you don't have to.
Know Who Has Your Records
Healthcare laws entitle you to know to whom your doctor or any healthcare provider has released your healthcare information. Learning exactly who has your information requires a “protected healthcare information disclosure audit” and you are entitled to receive it from your healthcare provider(s). Best practices say you should get this once a year.
Report Violations
Unfortunately, not everyone is as concerned as they should be when it comes to maintaining your health privacy. Arctrieval guides you through a step-by-step process to report violations and problems to an organization’s privacy officer or the proper government agency, if necessary, and to track the status of your case.
Reports and History
Arctrieval's Report Dashboard provides you with a complete view into all the communications you have had with your healthcare providers and their outcome. Check the status of a request, see the last time a privacy notification was sent or just follow the progress of your case. All your medical privacy information is stored in a single location.
Flexible Delivery
You decide how you would like to communicate with your healthcare provider. Arctrieval supports sending your requests or notifications by email, facsimile or regular mail. Email and fax are free delivery methods and regular mail carries an additional charge.